Written by Matthew Biboud-Lubeck, Vice President EMEA, Amperity The digital world has permanently changed the relationship between travel brands and their customers. Travellers are providing brands with more and more…
Written by Joyce Gordon, Head of Generative AI, Amperity In the customer experience landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide…
Businesses can benefit from utilising seven key tools to build better relationships with their customers, a leading tech expert has said. Speaking on Get To Know Your Customers Day, Roy…
The London-based technology company will unlock new capabilities for Blue Yonder, allowing retailers and logistics service providers to generate superior consumer experiences Blue Yonder, a leading supply chain solutions provider,…
The London-based technology company will unlock new capabilities for Blue Yonder, allowing retailers and logistics service providers to generate superior consumer experiences Blue Yonder, a leading supply chain solutions provider,…
Fresh approach and analysis a ‘key element’ in fast-growing tech firm’s end-to-end CX transformation service for customers FourNet, the digital transformation and customer experience specialists, have today revealed a new…
The Prestige beauty company deploys customer data platform to democratise data across the organisation to deliver personalised customer experiences and increase agility Amperity, the leading enterprise customer data platform (CDP)…
The partnership will allow businesses to offer third-party benefits to their customers through their existing rewards scheme. Antavo, the leading Enterprise Loyalty Cloud, and CarltonOne Engagement, the purpose-powered engagement platform…
Newly upgraded integration empowers eCommerce brands to deliver insight-led customer experiences Mapp, the international provider of insight-led customer experiences today announced the enhanced integration for Mapp Cloud – Magento (Adobe…
The world’s leading luxury department store, Harrods, has completed of an ambitious 18-month project, led by KPS, to elevate customer experiences by streamlining their journeys both online and offline. Among…