Futr AI, the leading provider of artificial intelligence-powered chat solutions, announced today that it is using GPT-3 (Generative Pretrained Transformer 3), the latest generation of OpenAI’s language generation model, to supercharge its product offering and transform the customer service functions of its customers.
GPT-3 is the most powerful language generation model to date, with 175 billion parameters. This makes it capable of generating highly accurate and natural responses to a wide range of queries, making it an ideal tool for enhancing the performance of chat platforms. It also forms the core part of ChatGPT, which has received so much attention recently.
Futr AI’s chat platform is used by businesses in a variety of industries, including e-commerce, government, and charities. The integration of GPT-3 provides customer service agents with a real-time feed of AI-generated suggested answers to live customer queries, allowing them to review the content and instantly send answers to almost any question.
“Having worked with OpenAI since 2021, we’re excited to announce the integration of GPT-3 into our chat platform,” said Andy Wilkins, CEO of Futr AI. “By incorporating it into our live chat functionality, we’re providing our customers with a low-risk way to access and benefit from some of the world’s most powerful AI. This technology has the potential to greatly enhance the user experience, improve accuracy and response speed, and expand the capabilities of our solutions. We believe that this will be a game-changer for our customers, as it will enable them to provide a more natural and real-time experience for their users.”
“GPT-3 has the potential to revolutionise the field of conversational AI,” said Lee Skyrme, CTO of Futr AI. “We are excited to be at the forefront of this technology, and we believe that it will be a key driver of our growth in the coming months and years.”
Futr AI plans to continue investing in GPT-3 and other advanced AI technologies to improve the performance of its chat platform further and provide even greater value to its customers.